Terms of service
Last updated: May 2, 2026
OVERVIEW
This website is operated by BBQ Distro. Throughout the site, the terms "we," "us," and "our" refer to BBQ Distro. BBQ Distro offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
2. ONLINE STORE TERMS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
3. PRODUCTS & PRICING
All products are subject to availability. We reserve the right to limit the quantities of any products that we offer, discontinue any product at any time, and change prices at any time without notice. Prices are listed in U.S. dollars.
We have made every effort to display as accurately as possible the colors, images, and details of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
In the event of a pricing error, product description error, or stock error, we reserve the right to cancel any orders placed at the incorrect price or for unavailable products and issue a full refund.
4. ORDERS & PAYMENT
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment must be received in full before an order is shipped. We accept the payment methods listed at checkout. By submitting payment information, you represent that you are authorized to use the payment method provided.
5. SHIPPING & DELIVERY
Please refer to our Shipping Policy for full details on processing times, shipping methods, costs, and delivery estimates. Risk of loss and title for all products purchased pass to you upon delivery to the carrier.
6. RETURNS & REFUNDS
Because our products are consumable food items, we generally do not accept returns. We will replace or refund orders that arrive damaged, defective, or incorrect. Please refer to our Refund Policy for full details and instructions.
7. PRODUCT INFORMATION & ALLERGENS
BBQ Distro products are food products. Ingredients, allergens, and nutritional information are listed on each product page and on the product label. The information on the physical product label is the authoritative source. If you have a food allergy, dietary restriction, or other concern, please review the label and contact us at info@bbqdistro.com before consuming.
We are not responsible for any adverse reactions resulting from product use that is inconsistent with the information provided on the product label.
8. ACCURACY OF BILLING & ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
9. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
10. THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials and websites and do not warrant any third-party offerings.
11. USER COMMENTS, FEEDBACK & SUBMISSIONS
If you send us creative ideas, suggestions, proposals, plans, or other materials — whether online, by email, by postal mail, or otherwise (collectively, "comments") — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. You agree that your comments will not violate any right of any third party and will not contain any unlawful, abusive, defamatory, obscene, or otherwise objectionable material.
12. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
13. PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (i) to interfere with or circumvent the security features of the Service.
14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall BBQ Distro, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BBQ Distro and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
16. SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
17. TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site. If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
18. ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.
19. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States.
20. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
21. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
BBQ Distro
105 W Main Street
Grand Prairie, TX 75050
info@bbqdistro.com